Remote Maintenance

Systems such as MES and process monitoring only provide the expected benefits to the user if they function flawlessly, are operated correctly, are comprehensively trained and looked after by experienced specialists in case of problems. Difficulties are not always caused by technical defects, which necessarily require a technician on site. Often these are minor issues such as incorrectly set parameters or questions about the operation that can be easily identified, clarified and resolved remotely by our experts.

For customers with networked machinery, we can connect directly to the servers and machines via the existing connections. For non-networked machines, we offer the SK-TSX Box, which connects your machines to our data center via cost-effective and secure UMTS telephone connections.

Avoid unnecessary travel and labor costs and get your machines back in production quickly by using remote teleservice!